curl --request PUT \
--url https://api.spacebring.com/support/tickets/v1/{id}/status \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '{
"ticket": {
"status": "new"
}
}'
{
"activity": {
"createDate": "2023-11-07T05:31:56Z",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membership": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"blocked": true,
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
}
},
"ticketRef": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"type": "comment",
"data": {
"attachments": [
{
"key": "<string>"
}
],
"text": "<string>",
"status": "<string>",
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"blocked": true,
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
}
},
"previousAttributes": {
"status": "<string>",
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"blocked": true,
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
}
}
}
}
},
"ticket": {
"createDate": "2023-11-07T05:31:56Z",
"description": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"locationRef": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"blocked": true,
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"surname": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>"
}
},
"membershipRequester": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"blocked": true,
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"surname": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>"
}
},
"membershipRefAssignee": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipRefRequester": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"number": 123,
"status": "new",
"type": "access",
"updateDate": "2023-11-07T05:31:56Z",
"userAssignee": {
"about": "<string>",
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
},
"userRequester": {
"about": "<string>",
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
}
}
}
Update support ticket status.
support
curl --request PUT \
--url https://api.spacebring.com/support/tickets/v1/{id}/status \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '{
"ticket": {
"status": "new"
}
}'
{
"activity": {
"createDate": "2023-11-07T05:31:56Z",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membership": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"blocked": true,
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
}
},
"ticketRef": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"type": "comment",
"data": {
"attachments": [
{
"key": "<string>"
}
],
"text": "<string>",
"status": "<string>",
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"blocked": true,
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
}
},
"previousAttributes": {
"status": "<string>",
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"blocked": true,
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
}
}
}
}
},
"ticket": {
"createDate": "2023-11-07T05:31:56Z",
"description": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"locationRef": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipAssignee": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"blocked": true,
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"surname": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>"
}
},
"membershipRequester": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"roleType": "<string>",
"type": "<string>",
"user": {
"blocked": true,
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"surname": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>"
}
},
"membershipRefAssignee": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipRefRequester": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"number": 123,
"status": "new",
"type": "access",
"updateDate": "2023-11-07T05:31:56Z",
"userAssignee": {
"about": "<string>",
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
},
"userRequester": {
"about": "<string>",
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
}
}
}
See our authentication documentation for how to authorize your requests
The id of the network. Required when using bearer token authentication
The id of the ticket.
OK
The response is of type object
.