Support tickets
Update support ticket status
Getting started
Endpoints
- Benefit applications
- Benefits
- Bookings
- Companies
- Events
- Event tickets
- Feed posts
- Invoices
- Invoice items
- Locations
- Memberships
- Networks
- Orders
- Plans
- Products
- Resources
- Subscriptions
- Support tickets
- Transactions
- Visitors
Support tickets
Update support ticket status
Update support ticket status.
OAuth
Required scopes:support
PUT
/
support
/
tickets
/
v1
/
{id}
/
status
curl --request PUT \
--url https://api.spacebring.com/support/tickets/v1/{id}/status \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '{
"status": "new"
}'
{
"ticket": {
"createDate": "2023-11-07T05:31:56Z",
"description": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"locationRef": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipRefAssignee": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipRefRequester": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"number": 123,
"status": "new",
"type": "access",
"updateDate": "2023-11-07T05:31:56Z",
"userAssignee": {
"about": "<string>",
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
},
"userRequester": {
"about": "<string>",
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
}
}
}
Authorizations
See our authentication documentation for how to authorize your requests
Headers
The id of the network. Required when using bearer token authentication
Path Parameters
The id of the ticket.
Body
application/json
Available options:
new
, inProgress
, solved
, closed
Response
200
application/json
OK
Unique identifier of ticket in location.
Available options:
new
, inProgress
, solved
, closed
Available options:
access
, accountAndBilling
, bookings
, cleaning
, discriminationAndHarassment
, internet
, mailAndPackages
, noiseAndAcoustics
, other
, printing
, repairAndMaintenance
, temperatureAndVentilation
, websiteAndApp
curl --request PUT \
--url https://api.spacebring.com/support/tickets/v1/{id}/status \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '{
"status": "new"
}'
{
"ticket": {
"createDate": "2023-11-07T05:31:56Z",
"description": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"locationRef": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipRefAssignee": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"membershipRefRequester": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"number": 123,
"status": "new",
"type": "access",
"updateDate": "2023-11-07T05:31:56Z",
"userAssignee": {
"about": "<string>",
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
},
"userRequester": {
"about": "<string>",
"email": "<string>",
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"phoneNumber": "<string>",
"photoUrl": "<string>",
"surname": "<string>"
}
}
}